1. Acceptance of terms
These Terms & Conditions (“Terms”) govern your use of the Rent Tracky mobile application (the “App”) and website (together, the “Services”), provided by Rent Tracky (“we”, “us” or “our”).
By downloading, signing in to or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
2. About the service
Rent Tracky is a record-keeping tool for landlords, PG and hostel owners, and tenants. It helps you manage properties, rooms, tenants and staff, generate bills (including electricity from meter readings), record payments, create PDF receipts, and track expenses and maintenance.
We may add, change or remove features at any time, and some features may be available only in certain regions or app versions.
3. Eligibility and accounts
- You must be at least 18 years old, or the age of majority where you live, to use the Services.
- You sign in with your Google account and are responsible for keeping it and your device secure.
- You are responsible for all activity under your account. Tell us promptly if you suspect unauthorised use.
- The information you give us must be accurate and kept up to date.
4. Your responsibilities
- You are responsible for the accuracy of everything you enter, including rent amounts, meter readings, bills, payments and expenses.
- When you store personal information about tenants or staff (such as names, phone numbers, ID numbers or ID documents), you confirm that you have the right and any required consent to do so, and that you will handle it lawfully.
- You are responsible for complying with the laws that apply to your rental business, including rental, tenancy, tax and data-protection laws.
5. Acceptable use
You agree not to:
- use the Services for any unlawful, fraudulent or harmful purpose;
- upload content that is false, infringing, abusive, or that you do not have the right to share;
- harass, threaten or misuse the personal information of tenants, staff or other people;
- attempt to gain unauthorised access to the Services, other accounts or our systems;
- reverse engineer, copy, resell or interfere with the Services, except where the law allows; or
- use automated means to access the Services or overload our servers.
6. Your content and data
You own the data and content you add to the Services. You give us a limited licence to store, process and display it only so we can provide the Services to you, as described in our Privacy Policy.
We take reasonable steps to protect your data, but you should keep your own copies of important records, such as receipts you have shared.
7. Payments and records
Rent Tracky records payments that you enter. It does not process, hold or transfer money between landlords and tenants. Any payment arrangement, dispute or refund between you and your tenant is solely between you and them.
Bills, receipts and reports are generated from the data you provide and are for record-keeping purposes. They are not legal, tax or accounting advice.
8. Ads and third-party services
The App may show advertisements and relies on third-party services such as Google Sign-In, Firebase and Google AdMob. Your use of those services may also be governed by their own terms. We are not responsible for third-party websites, products or services, including those shown in ads.
9. Intellectual property
The Services, including the Rent Tracky name, logo, design, software and content (other than your data), are owned by Rent Tracky and protected by law. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App for its intended purpose. You may not use our name or logo without our written permission.
10. Suspension and deletion
You may stop using the Services at any time and request deletion of your account from the Profile section of the App.
We may suspend or terminate your access if you breach these Terms, misuse the Services, or if we are required to by law. Where reasonable, we will give you notice first.
11. Disclaimers
The Services are provided on an “as is” and “as available” basis. To the extent permitted by law, we make no warranties of any kind, whether express or implied, including that the Services will be uninterrupted, error-free or meet your specific requirements, or that calculations based on your inputs will be free of errors.
12. Limitation of liability
To the maximum extent permitted by law, Rent Tracky will not be liable for any indirect, incidental, special or consequential damages, or for any loss of profits, revenue, data or goodwill, arising from your use of, or inability to use, the Services.
This includes losses from disputes with tenants, inaccurate entries, or unauthorised access to your account that results from your failure to keep it secure.
13. Indemnity
You agree to indemnify and hold harmless Rent Tracky from any claims, losses or expenses (including reasonable legal fees) arising from your use of the Services, the data you store (including tenant information), or your breach of these Terms or of any law.
14. Governing law
These Terms are governed by the laws of India. Subject to applicable law, any disputes will be subject to the exclusive jurisdiction of the competent courts in India.
15. Changes to these terms
We may update these Terms from time to time. We will post the updated version on this page with a new effective date and, for significant changes, notify you in the App. Continuing to use the Services after an update means you accept the revised Terms.
16. Contact us
If you have any questions about these Terms, contact us:
- In the App: Help & Support or “Chat with us”